MANAGED SERVICES

Managed Services to suit your requirements

Our highest level accreditations with key international strategic partners means we can build bespoke solutions that integrate with and support legacy technology platforms.QuantM follows the service management IT Infrastructure Library (ITIL) standards to ensure the highest level of quality and consistency is offered to its customers.

Our deep expertise and multi-vendor capability provides three overall levels of managed service:

Support: Maintaining existing infrastructure, with basic service monitoring.

Out-tasking: Managing discrete and distinct tasks, from service desk, administration and remote monitoring to full network and server infrastructure management, or hosting and managed services.

Out-sourcing: Transfer of assets, staff and IT function.

The management service includes, but is not limited to:

  • Incident Management
  • Problem Management
  • Change Managemen
  • Reporting and Service Reviews
  • Network Management
  • IP/T Management
  • Storage Management
  • Server Management
  • Back Up Management
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